A Unique Phone Call from Verizon

Today, someone called the house looking for William.  Since my husband doesn’t go by that name, I immediately assumed it must be a telemarketer.  I reluctantly accepted the phone call, and was soon intrigued.

The caller, a representative from Verizon, had noticed that in the past few months we had only used about 200 minutes of our 700 minute plan.  So she called to offer us a 550 minute plan that would save us $10 a month.

I have to say, this is a first for me.  I don’t think I’ve ever had a company that already HAS my business call with an offer to take LESS of my money.

She also informed me that we have a $30 credit on our account toward a new phone. Getting a new phone would require a new 2 year contract though, and we’ve been debating whether we will renew our contract in August when it ends.  But her phone call definitely had me reconsidering this company that has a reputation for poor customer service.

So thank you Verizon, and your friendly Verizon representative for saving us $10 a month!

 

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3 Responses to “A Unique Phone Call from Verizon”

  1. nicole says:

    We use straight talk which is 45 dollars a month unlimited talk text and data (my husband has a data phone). I think you might even be able to turn your old phone into a straight talk phone. You can buy the phone cards at Walmart or online. The great thing is you cant be overcharged and once it runs out there is no obligation to pay another month untill you are ready. For example we have two phones but we can’t afford two right now so my husband just reactivated my phone but not his so we can save the extra 45 a month.

    • Jessica says:

      Thanks for the tip! We get the best service with Verizon in our area, and since my husband needs good service for his job, we keep it. But we have definitely talked about the pros and cons of one of those programs you’re describing. 🙂

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